Frequently Asked Questions

What service do you provide?
Depending on the product and level of service required we generally measure, manufacture and install. We also manufacture to your specifications if it is a supply only product.
How long has Hammer Aluminium been around for?
Hammer Aluminium was established in 1987.
Do you make your own products or have them made by another company?
We manufacture all products in our Austins Ferry work shop.
Do you have a showroom/ Work shop?
Yes we do. Office hours are from 8.00-4.30 Monday – Thursday and till 2.30 on Fridays.
How can I get prices or quotes for your services?
We offer a no charge obligation free quote for all of our products. We will come to your house or job site to answer any queries you may have and discuss options available to you.
Are you fully insured?
Yes we are fully insured which is a great peace of mind for our clients not only during the job but into the future.
Are your products made to Australian Standards?
Yes all products are manufactured and installed to Australian Standards. We are members of the Australian Glass and Window Association and WERS (Windows Energy Rating Scheme) accredited. Like all AWA members we are audited annually. You can be confident that all our products are manufactured and installed in compliance with all relevant Australian Standards.
We guarantee our products against faulty workmanship and materials for a period corresponding to at least the industry standards. Specific projects may have longer warranty periods. Upon completion of the work, you receive a Certificate of Compliance with the standards of the AWA (Australian Windows Association) that you receive supports a minimum of 6 year warranty. Typical hardware warranty is 12 months.